Policies

Privacy Policy

At Mauna Kea Resort, we understand that privacy on the Internet is important to you. As a user of our Web sites, you may have concerns about how data is collected and used as you view various pages. We are providing this Privacy Statement to help you understand how we collect and use information.

INFORMATION COLLECTION

Mauna Kea Resort collects data to (1) learn how we can best improve our on-line service to you and (2) provide a means of communication for visitors if they wish to learn more about our services.

Mauna Kea Resort collects data in two categories: General Web Activity and Personal Information. It is important for you to know that we do not collect personal information unless you voluntarily provide it to us through our Web-based forms or through e-mail.

GENERAL WEB ACTIVITY

Mauna Kea Realty periodically collects general information about how visitors use our Web sites. This information includes number of visits, length of visit sessions, most-used pages and peak-usage periods.

This information:

  • Is collected anonymously, where no personal information is associated with the data
  • Is used internally so our staff can continue to provide you the best on-line service

PERSONAL INFORMATION

Personal Information is collected by Mauna Kea Resort only when the visitor voluntarily provides it. Examples of personal information include name, address, phone and e-mail. This is done through a Contact Us form or e-mail.

The information:

  • Is forwarded to appropriate staff member for follow-up which may include calling back visitors
  • Is not distributed to any third-party for solicitation without visitors' prior approval

If you have any questions regarding our Privacy Statement, please contact us.